Cold Stone Creamery
4.2 ★ · 260 reviews on Google · $$
Open now · 16823 Kercheval Ave, Grosse Pointe, MI 48230
Cold Stone Creamery at 16823 Kercheval Ave in Grosse Pointe, MI is an ice cream chain offering design-your-own creations hand-mixed on a granite slab, along with shakes. Listed as a thing to do with kids, the shop welcomes children and has a casual atmosphere. Its customizable ice cream format is the main feature, and the location is suited to a quick visit or a solo stop. It has a Google rating of 4.3 from 253 reviews. Customers can dine in or take their order to go, though table service is not available. In-store shopping and pickup are offered, as are delivery and no-contact delivery. A free parking lot, wheelchair-accessible parking, and a wheelchair-accessible entrance are listed among the amenities. The shop accepts credit cards, debit cards, and NFC mobile payments, giving visitors several ways to pay whether they are stopping in with children or on their own.
Know before you go
- Design-your-own ice cream hand-mixed on granite
- Shakes
- Welcomes children; suited to quick visits
- Dine-in, takeout, pickup, and delivery
- Free parking and wheelchair-accessible entrance
- Some reviewers mention food (1)
Amenities
- Dine-in
- Takeout
- Delivery
- Open late
- Kid-friendly
- Wheelchair accessible
Reviews
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Excerpts from public reviews
I visited for my second time today because I enjoyed my first visit but the strawberries taste like they aren’t any good 😔. I could not eat the ice cream because of the strawberry taste 🤮🤮🤮
— Google, 1★, August 29, 2026Preordered and paid for custom ice cream cake. Arrived for pickup, cake wasn’t ready & they didn’t have the items needed to proper top it. Then when presented with the cake it was beyond unlevel,…
— Google, 1★, August 26, 2026I continue to buy ice cream from the Kercheval and Cadieux and never receive the 5 dollars off. I have been a customer for years and my points keep disappearing. Who is to be addressed about this?
— Google, 1★, July 20, 2026
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