KAY Jewelers
4.4 ★ · 259 reviews on Google · $$$
Closed now · 6650 S Westnedge Ave Unit 236, Portage, MI 49024
KAY Jewelers is a retail jewelry chain with a location at 6650 S Westnedge Ave, Unit 236, in Portage, MI. Its selection includes engagement rings, timepieces, and designer collections. The store offers in-store shopping, delivery, and in-store pickup, giving customers several ways to make and receive purchases. Its Google listing has a 4.4-star rating based on 259 reviews. Beyond retail sales, this location lists repair and installation services, along with onsite services. These offerings make it a place to consider for both jewelry purchases and service needs, though the supplied information does not specify which repairs or installations are available. The store welcomes LGBTQ customers and lists a wheelchair-accessible entrance, parking, and seating. Accepted payment methods include checks, credit cards, debit cards, and NFC mobile payments.

Know before you go
- Engagement rings and designer collections
- Timepieces
- Repair and installation services
- Delivery and in-store pickup
- Wheelchair-accessible entrance, parking, and seating
- Reviewers often praise the service (2 mentions)
- Some reviewers mention communication (1)
Reviews
No Noemic member reviews yet.
Excerpts from public reviews
I will never shop at this store again. I will never ship anything to this store again. I’ve made multiple trips to the store to pick up an item that was supposedly ready for pick up. The second vi…
— Google, 1★, September 15, 2026Short version- happy with final product but TERRIBLE communication from the team at Kay. Purchased a custom Engagement Ring for my girlfriend. Went in and picked it out together but she didn’t kn…
— Google, 2★, September 12, 2026Lucas was Awesome! He was a tremendous help!
— Google, 5★, August 29, 2026
Questions and answers
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