Noemic
Veterinarian

Shelter Bay Animal Hospital

4.7 ★ · 95 reviews on Google

Closed now · 39581 W 12 Mile Rd, Novi, MI 48377

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Shelter Bay Animal Hospital is a family-owned veterinary practice at 39581 W 12 Mile Rd in Novi, MI, caring for cats and dogs. The practice describes its approach as Fear Free, with attention to pet comfort during routine vaccinations and urgent visits. Veterinarians work together on cases, take time to answer owners’ questions, and follow up afterward. The hospital also states that its staff do not receive commission-based pay. Spanish-speaking care and after-hours messaging are available. New patients are welcome, and the practice advertises a free first exam. Appointments are recommended. The site has on-site parking, a wheelchair-accessible entrance, parking, restroom, and seating, along with a unisex restroom. Its listed attributes identify it as LGBTQ-welcoming and a transgender safe space. Shelter Bay Animal Hospital has a Google rating of 4.7 out of 5 from 91 reviews.

Shelter Bay Animal Hospital

Know before you go

  • Family-owned care for cats and dogs
  • Fear Free approach
  • Collaborative veterinary care and follow-up
  • Spanish-speaking care
  • After-hours messaging
  • Reviewers often praise the quality (1 mentions)
  • Reviewers often praise the service (1 mentions)
  • Some reviewers mention wait (1)
  • Some reviewers mention communication (1)

From 5 recent reviews

Reviews

No Noemic member reviews yet.

Excerpts from public reviews

  • Did not know there was a 10 min courtesy late cut off. Hospital was very empty and no customers waiting and I was accidently late due to family emergency. Could hear the ladies in the back having… — Google, 1★, October 4, 2026
  • Lauren was able to accommodate us at the last moment with kindness and compassion. The team here is sincere and professional. They guided us through every step of the euthanasia process, which is… — Google, 5★, September 16, 2026
  • When they say fear free trained they mean it. This is the absolute best experience my very sweet, yet large, strong and terrified, baby has had at a vet. I won't go anywhere else. — Google, 5★, September 16, 2026

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