Noemic
Credit union

TRUE Community Credit Union

3.9 ★ · 89 reviews on Google

Open now · 424 S Mansfield St, Ypsilanti, MI 48197

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TRUE Community Credit Union is located at 424 S Mansfield St in Ypsilanti, MI 48197. The location has a drive-through, a wheelchair-accessible entrance and wheelchair-accessible parking. Its Google listing has a 3.9-star rating from 89 reviews. The ratings include 58 five-star reviews and 19 one-star reviews, showing a range of customer experiences. Listed review topics include cheerful staff, debit cards, refinancing, problem solving and the car loan process; these topics alone do not establish how each interaction went. For visit planning, the available popular-times data covers Tuesday through Friday. Friday shows the highest activity among those days, peaking around 2 p.m. Tuesday and Thursday peak around 3 p.m., while Wednesday reaches its highest level around 1 p.m. On each of these days, activity at 9 a.m. is lower than at the afternoon peak. These patterns describe relative traffic rather than confirmed opening hours or expected wait times.

TRUE Community Credit Union

Know before you go

  • Drive-through access
  • Wheelchair-accessible entrance and parking
  • Cheerful staff mentioned in review topics
  • Car loan process and refinancing review topics
  • Reviewers often praise the service (2 mentions)
  • Some reviewers mention service (1)

Themes from 3 recent Google reviews

Reviews

No Noemic member reviews yet.

Excerpts from public reviews

  • I have been using this bank for years and I have always had bad experiences. The tellers are VERY RUDE AND NASTY. Especially to people of color. Out of all the years I’ve been going there they ha… — Google, 1★, July 16, 2026
  • The people in the branch are nice, the customer service people are a whole different story. Being a customer of over 14 years. — Google, 4★, June 25, 2026
  • I really like the staff. My purse was stolen and I once misplaced my card. They were so helpful both times — Google, 4★, June 22, 2026

Questions and answers

What is the phone number for TRUE Community Credit Union?
+1517-784-7101
Where is TRUE Community Credit Union?
424 S Mansfield St, Ypsilanti, MI 48197