Noemic
Bank

Citizens

2.8 ★ · 23 reviews on Google

Closed now · 41400 W 10 Mile Rd, Novi, MI 48375

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Citizens is a bank at 41400 W 10 Mile Rd in Novi, MI 48375. The location lists an ATM and wheelchair-accessible parking among its amenities. Citizens describes its banking support as covering questions about buying a home, paying for college, saving for retirement, and managing debt. These are areas identified in the bank’s general description, rather than a detailed list of services confirmed for this location. The bank reports a network of approximately 1,100 branches across 15 states and around 3,100 ATMs. Customers can also connect with Citizens through online banking, its mobile app, and a customer contact center. Citizens is a Member FDIC and an Equal Housing Lender. The Novi, MI location has a Google rating of 2.8 out of 5 based on 23 reviews. That score provides a limited snapshot of customer feedback; the supplied information does not include individual reviews or explain the reasons behind the ratings.

Citizens

Know before you go

  • On-site ATM
  • Wheelchair-accessible parking
  • Online and mobile banking
  • Home, college, and retirement financial questions
  • Member FDIC and Equal Housing Lender
  • Reviewers often praise the service (2 mentions)
  • Reviewers often praise the communication (1 mentions)
  • Reviewers often praise the wait (1 mentions)

From 3 recent reviews

Reviews

No Noemic member reviews yet.

Excerpts from public reviews

  • Exceptional service from the team at Citizens Bank in Novi. I called around 3:45 PM knowing they closed at 4 and asked if I could come in to open a new business account. The manager explained that… — Google, 5★, September 24, 2026
  • Fast and friendly. Knowledgeable people. Colin is the best. — Google, 5★, August 18, 2026
  • This is the third time this year I have gone to the Kroger Branch on Grand River in Novi and the ATM was out of cash. The funny part is there were three investment people there doing absolutely no… — Google, 1★, May 28, 2026

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