Berkeley Permit Services Center

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Excerpts from public reviews

• Slow, unorganized people, only thinking one step ahead, lack of system thinking, no communication between departments, overall extremely low efficiency. And yet it will not be replaced by AI. — Google, 1★, July 30, 2026
• I been calling and I don't get a return call — Google, 1★, June 30, 2026
• Takes very very long time to process a permit requiring floor plans for non sense small projects, all they need is qualify inspectors. Is not the cost the waiting is the problem sometimes months for a — Google, 1★, June 24, 2026
• Absolutely stunned at the level of incompetence and lack of care by the permit processing handlers. What should have been a simple over-the-counter permit turned into a needlessly long and drawn out p — Google, 1★, March 22, 2026
• Pray that you get to talk to Avotcja Livingston Jones — Google, 5★, February 4, 2026
• I went in today to get clarification around requirements for heating bedrooms. Every question I asked was met with "talk to your contractor" or "google it". This dept is so outrageously expensive and — Google, 1★, January 19, 2026