Noemic
Credit union

Community Promise Credit Union - Division of NCACU

3.3 ★ · 12 reviews on Google

Closed now · 1313 Portage Street, Kalamazoo, MI 49001

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Community Promise Credit Union - Division of NCACU is located at 1313 Portage Street in Kalamazoo, MI. Now part of North Central Area Credit Union, it belongs to a member-owned, not-for-profit credit union serving Michigan residents. Its stated focus is personalized financial service, with guidance for members at different stages of their financial lives, from opening a first account to financing a vehicle or planning for retirement. The credit union’s description emphasizes financial wellness and digital convenience alongside personal service. The location has a wheelchair-accessible entrance and wheelchair-accessible parking. On Google, it has a 3.3-star rating from 12 reviews. Those ratings span both ends of the scale: five reviewers gave five stars, while four gave one star, with the remaining three ratings split between two and four stars.

Community Promise Credit Union - Division of NCACU

Know before you go

  • Part of North Central Area Credit Union
  • Member-owned, not-for-profit credit union
  • Vehicle financing and first-account guidance
  • Retirement planning guidance
  • Wheelchair-accessible entrance and parking
  • Reviewers often praise the service (1 mentions)
  • Reviewers often praise the quality (1 mentions)
  • Some reviewers mention service (1)
  • Some reviewers mention communication (1)

From 5 recent reviews

Reviews

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Excerpts from public reviews

  • This Credit Union has helped me out in building my financial needs in so many ways. It was a short process of opening a membership account and submitting a loan request. A great place to start off… — Google, 5★, February 27, 2025
  • President of Organization will do well to take some ethics training. — Google, 1★, August 7, 2023
  • They are always closing without notice. Several times I've been either late paying a bill or just plain broke for the weekend because they were unknowingly closed. The staff, what staff there is,… — Google, 2★, September 27, 2022

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