Frankenmuth Insurance
3.3 ★ · 413 reviews on Google
Closed now · 1 Mutual Ave, Frankenmuth, MI 48787
Frankenmuth Insurance is headquartered at 1 Mutual Ave in Frankenmuth, MI. The company describes itself as a super-regional insurance carrier with nearly 160 years of service to policyholders. Its coverage offerings include business, home, and auto insurance, along with surety bonds, serving individuals, families, and businesses. Rather than working directly with customers alone, it distributes its insurance exclusively through a network of more than 800 independent agencies across 15 states. The company reports $2.5 billion in assets and an AM Best A (Excellent) Financial Strength Rating. That financial rating is distinct from its Google customer-review rating, which stands at 3.3 stars across 413 reviews. For visitors to its headquarters in Frankenmuth, MI, the listed accessibility features include a wheelchair-accessible entrance and wheelchair-accessible parking.

Know before you go
- Business, home, and auto insurance
- Surety bonds
- Network of 800-plus independent agencies
- Nearly 160 years serving policyholders
- Wheelchair-accessible entrance and parking
- Reviewers often praise the quality (1 mentions)
- Some reviewers mention service (1)
- Some reviewers mention communication (1)
Reviews
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Excerpts from public reviews
They dropped my homeowners insurance and coverage for all six of my vehicles because of my son’s driving record. It made no difference whether he remained on the policy going forward.
— Google, 1★, September 14, 2026Allowed a person no longer on my polo to file a claim add her boyfriend and take over my account this was beyond unacceptable I called and tried to stop the process and you still went through I ha…
— Google, 1★, September 8, 2026Horrible to deal with, no concern for the people they hurt
— Google, 1★, August 11, 2026
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