Cold Stone Creamery
3.8 ★ · 362 reviews on Google · $$
Closed now · 3597B Washtenaw Ave, Ann Arbor, MI 48104
Cold Stone Creamery at 3597B Washtenaw Ave in Ann Arbor, MI is an ice cream chain built around design-your-own creations, hand-mixed on a granite slab. Shakes are also part of the offering. The shop has a casual atmosphere and is listed as suitable for a quick visit or a solo stop. Its Google rating is 3.8 out of 5, based on 362 reviews. Customers can dine in, order takeout, or use in-store pickup and delivery, including no-contact delivery. Table service is not offered. The shop welcomes children and has a restroom, with wheelchair-accessible entrance, parking, and restroom facilities listed among its amenities. Credit cards, debit cards, and NFC mobile payments are accepted. These service options accommodate both visits to the shop and orders collected or delivered to enjoy elsewhere.
Know before you go
- Design-your-own ice cream creations
- Hand-mixing on a granite slab
- Shakes
- Dine-in, takeout, pickup, and delivery
- Wheelchair-accessible entrance, parking, and restroom
- Some reviewers mention wait (1)
- Some reviewers mention communication (1)
Reviews
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Excerpts from public reviews
We ordered birthday cakes 3 years in a row: 2024, 2025, 2026. In 2024 all went well, last year they couldn’t open the freezer and we had to wait for more than an hour for someone to show up to the…
— Google, 2★, August 22, 2026HORRIBLE!!!!!! Unethical business!!! Don't waste your time or money, go literally anywhere else. I ordered a custom cake & never received it. Every time I called the store they never answered, the…
— Google, 1★, August 20, 2026
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