First National Bank of America
4.6 ★ · 194 reviews on Google
Closed now · 241 E Saginaw St, East Lansing, MI 48823
First National Bank of America is a nationally chartered bank based in East Lansing, MI, with an address at 241 E Saginaw St. It offers banking services nationwide, serving customers in all 50 states. Personal deposit options include interest-bearing checking, high-yield savings and certificates of deposit, with online account opening available. The bank also provides online banking, and the location has an ATM, a wheelchair-accessible entrance and wheelchair-accessible parking. Its lending options include Non-QM, or alternative, mortgages for self-employed and credit-challenged borrowers, as well as land loans, ITIN home loans and Self-Directed IRA loans. For businesses, services include checking and savings accounts, business loans, payment processing and remote deposit. These offerings cover both personal and business banking needs rather than a single specialty. Its Google listing has a 4.6 rating from 194 reviews.
Know before you go
- Interest-bearing checking, high-yield savings and CDs
- Non-QM mortgages for self-employed and credit-challenged borrowers
- Land, ITIN home and Self-Directed IRA loans
- Business banking, payment processing and remote deposit
- ATM and wheelchair-accessible entrance and parking
- Reviewers often praise the service (1 mentions)
- Some reviewers mention quality (1)
- Some reviewers mention service (1)
Reviews
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Excerpts from public reviews
Their mortgage department is absolutely terrible. I don’t recommend getting a mortgage with them at all.
— Google, 1★, October 7, 2026Stephanie Brown was absolutely wonderful to work with from start to finish. Our situation was a little unconventional, and after speaking with other banks that wouldn’t even take the time to serio…
— Google, 5★, September 25, 2026Don't know much about their other departments, but their residential mortgage department is by far THE WORST. None of the staff knows what they're doing. I don't even know how they had the brains…
— Google, 1★, September 2, 2026
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