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Sandwich

Potbelly Sandwich Shop

3.9 ★ · 777 reviews on Google · $

Open now · 2588 Worldgateway Pl, Detroit, MI 48242

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Potbelly Sandwich Shop is a retro-style, counter-service chain focused on made-to-order toasted sandwiches, salads and baked goods. Its offerings also include coffee, comfort food, vegetarian options and desserts. Breakfast, lunch and dinner are available, with lunch specifically listed as a popular meal. The setting is casual, and fast service and live music are among its listed features. Google lists a 3.9 rating from 777 reviews. Customers can dine in, order takeout or use delivery, and catering is available. The shop has seating but does not offer table service or accept reservations. It welcomes families and children, is popular with tourists and is listed as suitable for solo dining. Accessibility features include a wheelchair-accessible entrance, parking, restroom and seating. Credit cards, debit cards and NFC mobile payments are accepted.

Potbelly Sandwich Shop

Know before you go

  • Made-to-order toasted sandwiches
  • Salads, baked goods and vegetarian options
  • Casual counter service
  • Fast service and live music
  • Dine-in, takeout, delivery and catering
  • Reviewers often praise the service (2 mentions)
  • Reviewers often praise the food (1 mentions)
  • Reviewers often praise the wait (1 mentions)
  • Some reviewers mention service (1)
  • Some reviewers mention food (1)

From 5 recent reviews

Reviews

No Noemic member reviews yet.

Excerpts from public reviews

  • I rarely ever comment on any service but smile please - stopped in - food was great - person putting on our toppings looked miserable - after saying thank you - i got not even a response - be kin… — Google, 1★, September 21, 2026
  • This was a very tough review because no exaggeration " this was the best potbelly sandwich ive ever had " However, they double charged me for soup and it was already more than $24 a person. Tough… — Google, 3★, September 20, 2026
  • Customer service was friendly and attentive. Food was the perfect thing for a 2.5 hour layover in the early morning. Daniel W is a rockstar! — Google, 5★, September 17, 2026

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