Smile Direct Club

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Excerpts from public reviews

• Went here this morning to get fitted for my new smile, and I came across the amazing associate, Destiny. She made me feel welcome, and very comfortable about the whole process and how it worked. I’d g — Google, 5★, November 29, 2023
• Had issues so I called customer service. They are so rude and totally not helpful. I was lied to several times, they don't document their phone calls and anything they say they will do to solve the i — Google, 1★, September 10, 2023
• All honesty, this is one big scam. They don't follow any of their policies. And when you try calling them to solve the situation, you either get hung up on or they lie, say they're going to solve this — Google, 1★, September 10, 2023
• My sons had appointments set up with Smile Direct under my name. The appointments were under my name because we never followed up when they were under the age of 18. Now, at 19 we set up appointments — Google, 1★, September 4, 2023
• I would have given them zero stars! I paid for a 15-week program and had huge gaps between my teeth at the end. They authorized a "touch-up" for another 15-weeks. At the end of that, i purchased 2 set — Google, 1★, August 28, 2023
• Ruined my jaw and customer service is horrible - waste your money elsewhere! — Google, 1★, August 6, 2023