Sugar Factory

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Excerpts from public reviews

• We got forced into this for a free desert, they charged us gratuity without us knowing even after a generous tip. and shortly closed down after. Our server was actually horrible, he kept up walking aw — Google, 1★, September 20, 2026
• Closed need to update website 3:23pm on Saturday — Google, 1★, May 15, 2026
• Place is out of business apparently! — Google, 1★, May 9, 2026
• Had a reservation scheduled 1 month in advance for my daughter's 13th birthday! Then today they just cancel it. No explanation or anything! Try to call the phone doesn't even ring. Beyond disappointed — Google, 1★, May 7, 2026
• Our experience at Sugar Factory was honestly one of the worst dining experiences I’ve had in a long time. Let me start by saying this is NOT directed at our waitress. She was clearly new, completely — Google, 1★, May 2, 2026
• The worker is so disrespectful. They took so long to bring our food out. They wasn’t even going to let us in, they said it was already full and it was empty. It was only a little bit of people in ther — Google, 1★, May 2, 2026