TRUE Community Credit Union
3.9 ★ · 89 reviews on Google
Open now · 424 S Mansfield St, Ypsilanti, MI 48197
TRUE Community Credit Union is located at 424 S Mansfield St in Ypsilanti, MI 48197. The location has a drive-through, a wheelchair-accessible entrance and wheelchair-accessible parking. Its Google listing has a 3.9-star rating from 89 reviews. The ratings include 58 five-star reviews and 19 one-star reviews, showing a range of customer experiences. Listed review topics include cheerful staff, debit cards, refinancing, problem solving and the car loan process; these topics alone do not establish how each interaction went. For visit planning, the available popular-times data covers Tuesday through Friday. Friday shows the highest activity among those days, peaking around 2 p.m. Tuesday and Thursday peak around 3 p.m., while Wednesday reaches its highest level around 1 p.m. On each of these days, activity at 9 a.m. is lower than at the afternoon peak. These patterns describe relative traffic rather than confirmed opening hours or expected wait times.
Know before you go
- Drive-through access
- Wheelchair-accessible entrance and parking
- Cheerful staff mentioned in review topics
- Car loan process and refinancing review topics
- Reviewers often praise the service (2 mentions)
- Some reviewers mention service (1)
Reviews
No Noemic member reviews yet.
Excerpts from public reviews
I have been using this bank for years and I have always had bad experiences. The tellers are VERY RUDE AND NASTY. Especially to people of color. Out of all the years I’ve been going there they ha…
— Google, 1★, July 16, 2026The people in the branch are nice, the customer service people are a whole different story. Being a customer of over 14 years.
— Google, 4★, June 25, 2026I really like the staff. My purse was stolen and I once misplaced my card. They were so helpful both times
— Google, 4★, June 22, 2026
Questions and answers
- What is the phone number for TRUE Community Credit Union?
- +1517-784-7101
- Where is TRUE Community Credit Union?
- 424 S Mansfield St, Ypsilanti, MI 48197
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