University of Michigan Parking Customer Service

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Excerpts from public reviews

• They just simply like hurting people. I had a longer review but they hit me with another ticket after their system said I had a parking permit and then didn't actually issue it, but never told me. — Google, 1★, August 6, 2026
• Elevators are always broken. I call once a week at least. You'd think with how much they charge for parking they could pay a mechanic to keep them working. — Google, 2★, July 6, 2026
• Quick, easy drop off and retrieval of your vehicle. Friendly employees. — Google, 5★, April 7, 2026
• I have never had bad customer service when visiting their office, but this greedy university oversells their parking passes every year and then gives tickets when you have to park to get to the classe — Google, 1★, February 23, 2026
• Jason needs to go he so unprofessional over the phone. He yells at you and talks to you like you’re stupid. — Google, 1★, February 18, 2026
• Everything thing about parking at Michigan is dismal, from its policies, to its availability, to its service — Google, 1★, January 9, 2026